There is no doubt about the "hot" of sales staff on today's recruitment sites. Along with that, the position of Sales supervisor also received a lot of attention from the candidates. So what is a Sales supervisor, let's find out more about this job with Giaiphapdonggoi.net!
1. What is Sales Supervisor?
What is Sales Supervisor?
Sales Supervisor is understood as the person who supervises and manages the sales staff. A Sales Supervisor needs to meet many requirements both in terms of expertise and skills. Meeting those needs will give you the opportunity to succeed in the profession. As a Sales Supervisor, most people will gain experience from a position lower than a sales or sales rep job.
2. Duties and responsibilities of Sales Supervisor
Sales Supervisor duties and responsibilities
Understand customer needs and provide solutions and support.
Organize and coordinate sales representative schedules.
Research leads from your business's directory, web searches, or digital resources.
Recruit, hire and train new sales representatives.
Receive and report on all sales leads.
Supervising sales representatives as well as assistants.
Answer potential customer inquiries and follow-up calls.
Work with the sales team at the close of the sale.
Monitor sales and performance metrics on a weekly, monthly, and quarterly basis.
Meet all sales quotas and targets.
Support sales reps and teams to meet and exceed goals.
3. Requirements and qualifications of Sales Supervisor
Requirements and qualifications of Sales Supervisor
High school diploma or equivalent; Bachelor's degree in business administration, business or related field is preferred.
Two years of previous experience in customer support, customer service, sales, or a related field.
Proven and proven sales results.
Basic computer skills and experience in tracking and recording call information, maintaining documents or updating customer records/accounts; may include inbound and outbound cargo tracking, scheduling with Microsoft Office Suite or similar software.
Focus on customer service.
Have excellent verbal as well as written communication skills.
Persuasive and goal-oriented.
In-depth understanding of the company's services and its position in the market.
Outstanding and focused customer care; ability to assess customer needs and provide correct answers, paths, troubleshooting or methods to a positive customer experience.
Sales Supervisor must be able to multitask, prioritize and manage time effectively.
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4. What is the difference between Sales Manager and Sales Supervisor positions?
What is the difference between Sales Manager and Sales Supervisor positions?
Because of having to take on such important responsibilities, sales supervisor - business supervisor, is one of the professions that are highly respected and receive a lot of attention. Besides, many people still confuse the Supervisor position with the Manager position. Manager is a higher level management position than Supervisor. Supervisors will prefer an in-house approach as most of their work involves the team/shift directly with them. On the other hand, a manager has a broader scope of management, working with many stakeholders. With such a sub-par difference, there will certainly be differences in responsibilities, salaries and benefits corresponding to the requirements of each position.
With the above job requirements and job description, the salary of the Sales Supervisor position is also quite attractive. There are many factors involved in the salary of a working position, including both objective (company size) and subjective (personal capacity). However, with an experienced foreman, the salary will range from 14 - 21 million / month. In addition, there are additional benefits, bonuses…
The above information that Giaiphapdonggoi.net provides has helped readers understand what Sales Supervisor is, besides detailing issues surrounding this extremely hot profession.
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